If a patron calls and says that his computer shuts down or kicks him off when he tries to renew items it may be due to his Norton Anti-Virus software. After clicking to renew, a pop-up comes up that says that the item either renews or not. However, Norton Anti-Virus blocks pop-ups so it won’t [...]
Posts Tagged ‘renewals’
Fix for website users
Posted in Uncategorized, tagged patron accounts, renewals on March 12, 2010 | Leave a Comment »
What to do – TLC slowness and Renew all heads up
Posted in Uncategorized, tagged renewals, TLC on June 26, 2009 | Leave a Comment »
If you experience extreme slowness when using Circ tell me or Lori and we will post a library-wide email asking if others are experiencing the same thing. Also, it’s a good first step to just go ahead and reboot to see if that takes care of it. I’ve been reporting this to TLC in the [...]
