Just a friendly reminder that when someone wants to replace an item, they should get approval from Shaun or Lori. If we say go ahead, please put a note in their record that a replacement copy is coming with your initials. Let the patron know that there will still be a $5 processing fee added [...]
Posts Tagged ‘replacements’
Replacement Copies
Posted in Uncategorized, tagged lost items, replacements on September 14, 2010 | Leave a Comment »
Credit card machines are coming, plus replaced items
Posted in Uncategorized, tagged credit card machines, refunds, replacements on June 26, 2009 | Leave a Comment »
We will soon be getting credit card machines so patrons can pay with a card. Everyone will be trained as soon as everything is implemented. (machines, phone lines, policy, etc) Reminder – A good thing to reiterate with patrons when they ask to replace items they have lost through Amazon, etc. if they find the [...]
